I remember reading a story about a guy getting overcharged one hundred fold by verizon because the rep didn’t understand the difference betwee “Point zero zero two cents” and “Point zero zero two dollars”. They’re still making the same mistake.
This rate was just quoted to me over the phone as “Point zero zero two cents”.
I asked to see it in writing and this is what I got:
They could fix it by quoting this in MB. Nobody is going to say $2/mb wrong.
