Any recommendations for a bug tracking database that’s suitable to expose to end-users of a commercial product? I’ve used things like Jira and Bugzilla, but they seem way too developer orientated and not very user-orientated.
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Hi,
I recommend Issue Tracking Anywhere for you. It exactly meets your requirements. It is built on ASP.NET and is a web-based issue tracking system that is convenient, effective and professional in tracking and managing both commercial and technical issues.
It has two editions: Standalone and Hosted. Here is the home page of Issue Tracking Anywhere:
http://www.dynamsoft.com/Products/ITA_Overview.aspx
There are also tutorial videos on how to install, get start with and manage Issue Tracking Anywhere.
You can sit back and watch:
http://www.dynamsoft.com/products/ITA_video.aspx
You can take a look.
_____________
Catherine Sea
http://www.dynamsoft.com
the leading developer of version control and issue tracking software
Not sure if it meets your expectations, but we’re using Flyspray and it works quite well for both developers and our clients.